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CUSTOMERS / LEADING CREDIT UNION
Breaking free from legacy identity
“We’re not a big bank—and we don’t want to operate like one. Strata helped us update the authentication experience and unify SSO without slowing down innovation.”
— Identity Architect; Credit Union
A forward-thinking credit union successfully modernized its identity infrastructure by migrating off SiteMinder without rewriting apps — improving agility, user experience, and differentiation from traditional banks.
Fast, efficient migration
Successfully transitioned to Microsoft Entra ID before a renewal deadline, avoiding significant costs and operational disruptions.
Upgraded security and user experience
Improved security protocols and streamlining access for employees and credit union members.
Set innovation in motion
Introduced more efficient and secure banking applications.
THE CHALLENGE
Migrating complex, legacy applications from an outdated IDP
One of the largest U.S. credit unions needed to modernize identity fast. Their legacy IDP, SiteMinder, was nearing end of support, but critical custom apps couldn’t be easily rewritten for Microsoft Entra ID. A rewrite would be costly, time-consuming, and risk downtime — putting member trust at risk.
They needed a way to migrate off SiteMinder without rewriting apps or disrupting access.
“SiteMinder was not working for us anymore, and we wanted to deprecate it. Strata gave us a future-ready solution.”
THE SOLUTION
Tailoring modern identity to complex infrastructure
The credit union’s environment included a mix of custom and commercial apps with varied dependencies and integrations. Any solution had to support multiple authentication protocols, user interfaces, and avoid disrupting daily operations.
With Strata’s Identity Orchestration, the move from SiteMinder to Microsoft Entra ID was smooth and strategic. Strata implemented service extensions to support multiple LDAP directories, preserving existing workflows and managing both internal and external identities.
The result: a more flexible, future-ready identity system that delivers a consistent experience for both employees and members.
“The migration process, led by Strata’s expert team, exemplified what can be achieved with great collaboration and technical expertise. Despite the complexity of our existing systems, the transition to Microsoft Entra ID was handled effectively, ensuring no disruption to our critical services. It was a smooth, well-orchestrated changeover that exceeded our expectations.”
THE OUTCOME
Legacy IDP renewals? A thing of the past
The credit union decommissioned SiteMinder ahead of schedule, migrating complex, business-critical apps to Microsoft Entra ID without disruption. This move avoided costly renewals and opened the door to further identity modernization. The newly inspired identity team is exploring how Strata can further enhance security and customer experience.
Retired legacy infrastructure ahead of deadline, avoiding renewal costs
Migrated critical apps with zero downtime or user disruption
Reduced IT workload and enabled focus on strategic initiatives
“Migrating to Entra ID improved our efficiency, security, and user experience — and positions us to keep evolving with our members’ needs.”
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