How unified SSO reduces identity fragmentation

Large enterprises operate complex IT environments, balancing legacy on-premises applications with modern cloud services. Over time, they have accumulated multiple identity providers (IDPs) like Microsoft Entra ID, Okta, and Ping Identity to manage authentication across different business units and applications. While this approach initially served their needs, it has led to IDP sprawl  identity sprawl, high operational overhead, and fragmented user experiences.

A necessary approach, Unified Single Sign-On (SSO) — enabled by Identity Orchestration — allows organizations to modernize authentication without costly and disruptive migrations across organizations regardless of the business relationship (parent organization, subsidiaries, partners, etc.). This article explores how enterprises can leverage Identity Orchestration to achieve seamless SSO across legacy and cloud applications, improve security, and streamline identity management.

The challenge: identity fragmentation in enterprises

Organizations face significant challenges in managing identity across their hybrid multi-IDP environments. Without a unified approach, IT teams struggle with inefficiencies, increased security risks, and user experience issues. Below are the key challenges businesses encounter when managing fragmented identity systems:

Siloed authentication experiences
With multiple identity systems, employees, partners, and customers must navigate to different login portals and remember different application credentials. This situation impacts productivity and increases password reset requests, adding to IT support burdens. Users frequently experience login fatigue, which can lead to security risks, such as weak password reuse or reliance on unsafe storage methods for credentials.

High operational overhead
Operating multiple IDPs requires maintaining separate identity management tools, integrations, and expertise, making identity administration complex and resource-intensive. IT teams must manage multiple configurations, security policies, and compliance measures, increasing costs and administrative workload. Additionally, disparate identity systems require ongoing maintenance and updates, which further strains IT resources.

Security & compliance risks
Regulatory frameworks such as SOC 2, GDPR, and PCI-DSS require strict access controls. However, with multiple identity systems in place, enforcing uniform security policies across legacy and cloud applications is difficult, leading to potential compliance gaps and increased costs for remediation.

Technical debt from legacy applications
Technical debt refers to the accumulated cost of maintaining and updating outdated systems that were implemented with quick fixes rather than long-term solutions. In identity and access management (IAM), technical debt grows when organizations continue to rely on legacy applications that lack support for modern authentication protocols such as SAML, OAuth, or OpenID Connect.

These outdated systems often require expensive custom development to integrate with Single Sign-On (SSO) solutions. Additionally, efforts to modernize or replace legacy applications can lead to operational disruptions, extended downtimes, and increased risk of security vulnerabilities. Without addressing technical debt, organizations face mounting costs, inefficient identity management, and roadblocks to digital transformation.

The solution: Identity Orchestration for Unified SSO

Identity Orchestration enables organizations to unify authentication across multiple identity providers (and multiple enterprises) without significantly impacting legacy applications. This approach provides businesses with the flexibility to modernize their authentication infrastructure at their own pace while reducing operational complexity.

By implementing Identity Orchestration, organizations can:

• Integrate authentication across cloud and on-premises applications.
• Progressively deprecate redundant IDPs without disrupting users, partners, and customers, leading to substantial yearly identity cost savings.
• Improve security and compliance by enforcing uniform authentication policies.
• Reduce operational overhead by centralizing identity management.
• Support mergers and acquisitions by orchestrating identity and authentication between organizations.

By adopting Identity Orchestration, enterprises can address identity fragmentation challenges without requiring extensive changes to their existing IT environment. This approach allows businesses to maintain security while improving the user experience and reducing administrative burden.

How it works

With Identity Orchestration, an orchestrator bridges identity providers and applications, enabling organizations to orchestrate authentication flows dynamically. With this capability:

• Users experience a single, seamless login across all applications.
• Legacy applications can authenticate without modification, , reducing the need for expensive redevelopment efforts.
• IT teams can phase out redundant IDPs while maintaining business continuity, and ensuring smooth operations.

By simplifying the authentication process and consolidating identity systems, organizations can drive digital transformation while minimizing disruptions and security risks.

Using Identity Orchestration to unify single sign on 

Imagine two large organizations, Organization 2 and Organization 1 (They may be disparate organizations, parent-child, or have parent and subsidiary relationships), are struggling with fragmented identity systems due to years of mergers, acquisitions, and evolving IT requirements. Each organization has multiple identity providers (e.g. Microsoft Entra ID, Okta, and CyberArk) to manage authentication across different departments and applications. Employees must navigate different login portals, creating inefficiencies, poor user experience, and increasing the probability of security risks.

By adopting Identity Orchestration, both organizations implement a Unified Single Sign-On (SSO) model without disrupting existing applications in both organizations. A central identity abstraction layer bridges the gap between users, applications, and multiple IDPs, allowing employees, users, partners, and customers to seamlessly access applications without juggling numerous credentials.

For Organization 2, users accessing legacy on-premises applications can now log in with the same credentials they use for cloud-based tools. Once authenticated, users in organization 2 can access applications in organization 1 without having to re-authenticate. Meanwhile, once authenticated, Organization 1 users, who rely on other IDPs, can securely access applications and resources hosted in organization 2. This is Unified SSO.

Over time, both organizations can progressively deprecate redundant identity infrastructure, consolidating costs and enforcing a single, secure authentication strategy. The result is a modernized identity landscape, significant identity cost reduction, improved security posture, and a seamless user experience for all user types across all applications.

Strategic benefits of Unified SSO for enterprises

Implementing a Unified SSO strategy with an Identity Orchestration layer provides several strategic advantages:

Lower IT complexity and administrative burden

Enterprises can streamline identity management and reduce administrative overhead by eliminating redundant IDPs and simplifying authentication processes. IT teams gain operational efficiency, reducing time spent managing multiple identity providers.

Modernized authentication without disrupting legacy apps

Identity Orchestration allows organizations to extend modern authentication to legacy applications without requiring extensive redevelopment. This accelerates digital transformation while ensuring compatibility with existing systems.

Enhanced security and compliance

With a single control plane for authentication, organizations can enforce multi-factor authentication (MFA), role-based access controls, and audit policies across all applications. This standardization improves regulatory compliance and strengthens security.

Improved user experience

Users of all types, including employees, partners, and customers, gain seamless access to applications without needing multiple logins. This improves productivity, enhances satisfaction, and reduces IT support requests related to password resets.

A smarter approach to modernizing identity

For enterprises struggling with identity fragmentation, security risks, and legacy application constraints, Identity Orchestration provides a strategic path to having modern identity with Unified SSO without disrupting operations. By leveraging Identity Orchestration, businesses can streamline authentication, enhance security, and simplify identity management — all while maintaining business continuity.

Are you ready to modernize your identity infrastructure? Get a Demo of the Maverics Platform to see how you achieve a Unified SSO strategy tailored to your organization’s needs.